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Paying customers of Maps
Database - Reset password
Resetting your password at renewal or after a system crash.
When your renewal notice comes up and you have renewed your annual subscription, or if you have had a system problem which has meant you having to re install the database you will have to reset the security system and obtain a new password and validation file from us.
This is done by following the procedure below.
- Open Aerodata Quantum+ Security as usual, but use the password 'RESETPASSWORD'. You will get a Lockout3 error message - click OK - the security system will close down.
- Open Aerodata Quantum+ Security again, and this time type the password 'ADQUANTUMPLUS'. The Security System will then perform a search of your hard drives, this can take up to 30 minutes. Once this has finished the Security program will display your new Registration Code. If you get a 'Temporary Loggings Exceeded' message then press OK, once you have made a note of your registration code.
- Double click on the password string to create a text file on desktop, attach it to an email
- E-mail your Name, Registration Code, Customer ID number DIRECT to the HelpLine e-mail address
- The Help Desk will send you your new password and your own individual ADSM.ADS file.
- Place the ADSM.ADS file in the same directory you placed the database in when you originally installed it. (e.g. 'c:\adqplus\')